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Conflict Management

 

  • Analyzing the causes of conflict

  • Design intervention that move members to resolution

  • Assess your team’s conflict handling style

  • Managing Disruptive conflict

  • Develop conflict handling protocol

  • Develop workable options and solutions

 

References

Articles, exercises, information.

Articles, Resources, Tips, Discussion Groups on conflict resolution, training and consulting services

Free articles, instruments, and resources dealing with conflict management.

Academy of Management, Conflict Management Division.