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Problem Solving & Decision Making

 

Contents

  • The Source of Problems

  • Classification of Problems (Maintenance/Achievement)

  • Definition of a Decision

  • Selection Decision and Creative Decision

  • Problem Analysis Tools

  • Fault Analysis Trees

  • Decision Making Tools

  • Appraising the TOTAL SITUATION

  • Identify the DIFFERENT PROBLEMS

  • Selecting the PRIORITY PROBLEM

  • Define the objective

  • Identify the Constraints

  • Define Alternatives

  • Define Selection Criteria & select best alternative

  • Take Action

  • Follow up

Identify, Define, Explore, Action, Look-back. Process for solving problems:

  • Identify the problem

  • Define it

  • Explore possible solutions and effects

  • Action the chosen solution,

  • Look back at  at a 100% successful outcome and a job well done