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Supply Chain Definitions



Source: Dr. Herbert Kotzab and Dr. Andreas Otto, Transferring End-user Orientation to Physical Distribution action - considering Supply Chain Management as a Logistical Marketing Approach



Bhattacharya et al., 1996

“Supply chain management, ..., is seen as a key to delivering higher customer satisfaction with reduced lead times and costs.“

Bowersox, 1997

“Supply Chain Management is a collaborative-based strategy to link cross-enterprise business operations to achieve a shared vision of market opportunity”

Bowersox and Closs, 1996

"The basic notion of supply chain management is grounded on the belief that efficiency can be improved by sharing information and by joint planning..... an overall supply chain focusing on integrated management of all logistical operations from original supplier procurement to final consumer acceptance."

Cavinato, 1991

“Supply chains .... are popular interfirm linkages to attain joint cost savings, product enhancements, and competitive services”

Christopher, 1994

“Supply Chain Management covers the flow of goods from supplier through manufacturing and distribution chains to the end user”

Cooper, Lambert and Pagh, 1997

"The integration of all key business processes across the supply chain is what we are calling supply chain management"

Ellram and Cooper, 1990

"... an integrative philosophy to manage the total flow of a distribution channel from supplier to the ultimate user."

Ellram and Cooper, 1993

"Supply chain management has been characterized as a cross between traditional, open market relationships and full vertical integration. As such, supply chain management represents an innovative way to compete in today's ever changing global economy."

Houlihan, 1985

"Supply Chain Management covers the flow of goods from supplier through manufacturing and distribution chains to the end user..... it views the supply chain as a single entity rather than relegating fragmented  responsibility for various segments in the supply chain to functional areas ..."

Jones and Riley, 1985

"Supply Chain Management deals with the total flow of materials from suppliers through end-users."

Klaus, 1998

“Supply Chain Management (consequently) is defined as the active design and permanent mobilization of the total channel within an industry with the goal to maintain and to increase the success of the companies involved.”

Metz, 1997

“Integrated Supply Chain Management is a process-oriented, integrated approach to procuring, producing and delivering products and services to customers”

Tan et al., 1998

“... encompasses materials/supply management from the supply of basic raw materials to final product (and possible recycling or re-use).”

The Global Supply Chain Forum, 1998

"Supply Chain Management is the integration of business processes from end user through original suppliers that provides products, services, and information that add value for customers.